The STRENGTH you need.
The PARTNERSHIP you expect.

Property & Casualty Claims Team

Ken JusticeKen Justice – Claims Manager

Ken serves as our Claims Manager and joined our team in 2007. Prior to joining our team, he worked as a Workers’ Compensation and Liability adjuster for Crawford and Company from 1990-1993, in sales with Moore Business Forms from 1993-1994, and as an adjuster for Nationwide. He graduated from Radford University with a bachelor’s degree in Finance.



Melissa MaddoxMelissa Maddox – Property and Casualty Claims Specialist

Melissa has been a Claims Specialist with us since 2007. She has associate’s degrees in Claims and Insurance Services and also has a Legal Secretary degree. Prior to joining us, Melissa worked for Plaintiff Law Firm for ten years as a Legal Assistant. In her free time, Melissa enjoys traveling, gardening, and bird-watching. She is happily married with three grown daughters and five grandchildren.



Jared Mullen – Property and Casualty Claims Specialist

Jared began working with us in 2014. He’s worked as a Claims Technician, Claims Associate, and is now a Property and Casualty Claims Specialist. In 2011, Jared graduated with a B.A. in Criminal Justice with a minor in Business Administration from New England College in Henniker, NH. He played 4 years of NCAA Men’s Ice Hockey in college and currently volunteers as an Assistant Ice Hockey Coach.



Mike PaplomatasMike Paplomatas- Workers’ Compensation and Property and Casualty Claims Specialist

Mike is a Workers’ Compensation and Property and Casualty Claims Specialist with our team. He has worked in Workers’ Compensation and Property & Casualty claims since 1987. He served in the US Coast Guard from 1977-1981. He earned a bachelor’s degree in Marketing from Robert Morris College in Pittsburgh, PA in 1985.



Jason PierceJason Pierce- Property and Casualty Claims Specialist

Jason began working with us in 2016 and joined the Property and Casualty team in 2017. Jason graduated in 2010 with a B.A. in Psychology and Gerontology from Ithaca College in Ithaca, NY. Jason is a native of Casco, Maine. He enjoys hiking, cooking and is an avid reader.



Shane QuinleyShane Quinley – Property and Casualty Litigation Specialist

Shane joined our team in 2012 and currently serves as Litigation Specialist. He has served in a variety of roles for us, including as a Claims Tech with the Support Team and as a Claims Associate, handling minor auto, liability, and workers’ compensation claims. Shane received his bachelor’s degree from Bluefield College in Management and Leadership.



Tammy WindleTammy Windle – Property and Casualty Claims Specialist

Tammy has been with us since 2007, having worked in our Support Team for 10 years before moving to the Claims Department as a Claims Associate in 2013 and then a Claims Specialist in 2014. Tammy has a bachelor’s degree from Radford University with a concentration in Speech Communications.